About Us
“Tell me, what is it you plan to do with your one wild and precious life?” - Mary Oliver
About Shanté:
I’m so glad you’re here!
You might be wondering, “What brought you to this work?” The truth is, my journey to becoming a Virtual Assistant started with a deep personal transformation. Over the past few years, I’ve done a lot of soul-searching and embraced the seasons of life—the moments of change, growth, and, sometimes, challenge. I’ve lived through hustle culture, endured 16-20 hour workdays, and faced the burnout and compassion fatigue that came with it. I reached a point where I realized life is too precious to spend constantly exhausted, questioning my purpose.
That’s why I built Untangling Time: to help business owners avoid the same overwhelm. My goal is to hold space for you, to take on the tasks that weigh you down so you can focus on what matters most. I want you to sleep better at night, to find balance, and to know that your business is thriving because you’re supported.
When we work together, my focus is making sure you feel valued, cared for, and empowered as a small business owner. Your success is my priority, and I’m here to give you the structure, clarity, and relief you deserve.
Outside work, I’m a proud mama to an adventurous little boy and a sweet pup. I have a creative soul, a love for books, and a deep appreciation for life’s simple comforts—coffee and cozy wool socks, and soaking up the sunshine on a sandy beach.
Let’s work together to untangle your time, bring balance back into your life, and help your business thrive.
About Alicia:
I am deeply passionate about making a meaningful impact in people’s lives, and that passion drives everything I do. With an extensive background in hospitality and my previous role as Vice President of a highly successful multi-million-dollar home care business, I bring a unique combination of leadership, operational expertise, and dedication to client success. My goal is to leverage this experience to help you grow your business and manage it more efficiently.
I believe exceptional customer service is the foundation of success, and my management style reflects that belief. Guided by patience, kindness, and unwavering integrity, I strive to lighten your workload and make your day-to-day life easier. Whether it’s managing standard operating procedures (SOPs), organizing emails, coordinating travel, planning events, or handling social media, I bring a well-rounded skill set to streamline processes and create solutions that meet your unique needs.
One of my top priorities is fostering a mutually beneficial partnership that alleviates the stress and burnout often associated with running a business. In today’s post-pandemic world, our priorities have shifted, and I’m here to help you focus on what matters most. My role is to help you regain balance, maximize productivity, and make the most of your time.
On a personal note, I am the proud mother of an incredibly bright and playful 12-year-old boy, as well as the caretaker of a wise and lovable cat named Yoda. My family inspires me to find balance in my own life, and I aim to extend that same freedom and fulfillment to my clients.
I’m excited to work with you and help you achieve your goals while creating space for you to thrive both personally and professionally. Let’s partner together to make a meaningful, lasting impact on your business!
